Privacy & order information
Your order
A$79.95 covers one independently prepared Victorian property-title report delivered by email. The report brings together ownership details, recorded interests and title activity with the explanations shown in our sample. Your deliverable is the Landnote report. Plans and full referenced instruments are separate documents and are not included.
If an address is ambiguous or includes multiple titles, we will contact you before purchasing the source search. If we cannot complete the report, we will refund the order. For an error in your report, contact us so we can investigate and correct it.
Your information
We collect your property details, email address, order and payment references, and advertising attribution to fulfil the report, handle enquiries and evaluate this service. Stripe handles payment details; we do not receive or store your full card number.
When advertising measurement is enabled, Google Ads uses cookies and ad-click identifiers to help us understand which ads lead to purchases. We share the order reference, payment amount and currency for confirmed purchases. We do not include your email, property address or report contents in these measurement events, and we do not use them for personalised advertising.
When you use address suggestions, your search text is sent to Google Maps to help fill in the address. You can choose manual entry instead. Address suggestions do not confirm the property’s title.
Orders are stored with our hosting provider, and the property details are used to obtain the title search. We send the report to the email you provide. Access to operational order records is restricted.
We retain records needed for fulfilment, support and business recordkeeping. Contact us to request access or correction, or to discuss deletion of information that we no longer need.
Service hours
Monday–Friday, 9am–5pm Melbourne time. Delivery timing is displayed on the order page. Orders outside these hours resume the next business day.